| Title : | Service Quality Gap Analysis Based On Servqual Model With A Case Study In Commuters Of The Metro Rail Transportation System In Kochi | |
| Author : |
Linchu Rajan Research Scholar, St. Berchmans College Changanacherry, Kerala, India. Dr. Sheena Sasidharan.V Assistant Professor & Research Guide, M.M.N.S.S College, Kottiyam, Kollam, Kerala, India. |
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| Journal Title : | South Asian Journal of Management Research (SAJMR) | |
| Date : | January - 2025 | |
| File : | Click to Download PDF | |
SAJMR
